HaiXu - Privacy Policy

This Privacy Policy describes how HaiXu collects, uses, and shares your information when you use our website, haixu.live.

Information Collection

We collect information in the following ways:

• Information You Provide Directly: When you submit a request, we collect your URL and any information you include in your item descriptions.
• Automatically Collected Information: We automatically collect certain information about your device and usage of our website through cookies and similar technologies. This includes your IP address, browser type, operating system, referring URLs, and pages visited.

Use of Information

We use the information we collect to:

• Process and fulfill your item exchange requests.
• Improve our website and user experience by analyzing usage patterns and trends.
• Communicate with you about your requests and provide customer support.
• Detect and prevent fraudulent or illegal activities.

Information Sharing

We may share your information with:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, email delivery, and customer support. We require these service providers to protect your information and use it only for the purposes for which it was shared.
• Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties when we are compelled to do so by a subpoena, court order, or other legal process, or when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to certain legal and contractual requirements.
• Object: Object to our processing of your personal information.

To exercise these rights, please contact us at [email protected].

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date. Your continued use of our website after any changes indicates your acceptance of the new Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: [email protected]

Effective Date: October 26, 2023